Careers

SuccessFactors Software Implementation Consultants

The primary role of a Professional Services Consultant is to conduct SuccessFactors implementation projects with new and existing customers:

  • Conduct discovery meeting with customer
  • Write statement of work
  • Create project plan in cooperation with customer's internal project manager
  • Participate in weekly customer project team meetings, maintaining "action items" lists
  • Educate the customer on employee database and technical requirements
  • Provide best-practice guidance on customer processes
  • Configure application to meet customer needs
  • Document and track customer product enhancement requests and discovered bugs
  • Bring in additional consultants and technical resources as necessary
  • Provide train-the-trainer, administrative, and reporting training to the customer
  • Manage the relationship with the customer and be SuccessFactors' primary "face" to the customer throughout the implementation process
  • Document customer business needs, implemented/configured processes, and any unresolved open action-items; deliver this documentation to Customer Success unit
  • Master and maintain detailed knowledge of SuccessFactors' product-suite configuration options
  • Complete implementation projects within the time allotted, with high levels of customer success from the business process, and with high levels of customer delight.

We are looking for the following qualifications:

  • Several years of experience in software integrations within or for a Human Resource Department.
  • Experience in HR practices, as well as PeopleSoft, Lawson, Oracle or other HR software preferred
  • Extensive HR background in Organizational Development, Leadership Development, Succession Planning, 360 Review, Core Competencies, etc.
  • Experience with managing the Quality Assurance processes for software implementations
  • Excellent oral and written communication skills
  • Technical understanding of software operating systems and ability to work comfortably with HRIS engineers.

Benefits:

  • Very competitive compensation package with bonus
  • Company provided notebook/tablet computer and Blackberry
  • Competitive benefits package (Medical, Dental, Life, LTD, STD, Profit Sharing, 401k, and PTO/Vacation)