1. Enhance Your HR Processes by Making Use of SAP SuccessFactors Intelligent Services

    HR processes can be complex and in most cases the processes span multiple HR and non-HR applications. A simple core HR transaction can have a significant impact on modules within SAP SuccessFactors as well as external non-HR applications. See how intelligent services available in SAP SuccessFactors HCM Suite can help bridge this process gap as well as automate certain business processes by making use of events, workflows, business rules, and notifications.


    By reading this article, you will:

    • Understand the features of intelligent services as part of the SAP SuccessFactors HCM Suite
    • See how to incorporate intelligent events into your HR system and connected applications
    • Receive access to recommended system setup instructions and code, which will assist you in setting up this technology

    Intelligent services, which are available in the SAP SuccessFactors HCM Suite, offer organizations the opportunity to automate critical business processes, which results in a more unified user experience for employees, managers, and HR. This new functionality is consistent with the latest industry focus on HR process automation. It is a platform functionality that connects the entire SAP SuccessFactors HCM Suite and can be used by any customer.

    Intelligent services as part of the SAP SuccessFactors HCM Suite are designed to automate business processes that would otherwise be siloed across the SAP SuccessFactors Suite. They help bridge process gaps by connecting to external HR and non-HR applications. Intelligent services leverage module-to-module integration within the SAP SuccessFactors Suite and help predict and execute the next step in an HR transaction to simplify how HR is run.



    Paul Rose is a Product Center of Excellence Manager for Employee Central at Aasonn ( He is the global subject-matter expert for Aasonn and is responsible for ensuring best practice Employee Central implementations on a global scale. Paul has a degree in Business (BComm) as well as an MBS in HR. You can follow him on Twitter @paulrosehcm


    Abhishek Jain’s background highlights a wealth of experience in SuccessFactors specializing in implementing the Employee Central, Recruitment, and Performance Management modules for businesses of all sizes and complexities on a global scale. He specializes in Employee Central implementations that have integrations with Financials and Payroll systems as well as in architecting end-to-end solutions for any SF HCM implementations. That includes Module-to-Module integrations as well as any external integrations with SuccessFactors HCM. Abhishek is an experienced HCM consultant with industry experience across Financials, Manufacturing, Telecommunications, and FMCG sectors with a background covering SAP HCM and SuccessFactors systems. Previous experience includes working on SAP HCM implementations including payroll and benefits for UK, Singapore, and Malaysia. Abhishek holds certifcations in SAP HCM, SuccessFactors Employee Central Professional, SuccessFactors Performance & Goals – Associate, and SuccessFactors Recruitment Management – Associate.




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