Ensure you are covered with an experienced Administrator during critical events.

A Temporary but Critical Service

There are a variety of reasons for needing someone to help you administer your SuccessFactors application. It could be a planned leave of absence or a job vacancy or other reasons. Whether it’s for 1 week or 1 year, our temporary administrator service is ideal for ensuring that you’re covered during any one of these events. Our service is affordable and fixed price and it’s also designed with specific tasks for each customer according to their own internal best practices.

Top 10 Reasons

When do you need a temporary replacement for your SuccessFactors application administrator?

1. SuccessFactor Product Implementations
2. Heavy Workload Cycles
3. Family Medical Leave
4. Leave of Absence
5. Maternity Leave
6. Staff Retraining
7. Termination
8. Promotions
9. Vacations
10. Illness

Whether it’s for one week or longer, Aasonn’s MyAdmin Administrator Service ensures that your company is covered during any one of these events. You’re busy enough without having to worry that you won’t have the needed expertise.

Affordable

Our service is affordable and a fixed price so you’ll always know what you’ll be paying. It’s designed with specific tasks for each customer according to their own internal best practices. All Aasonn MyAdmin Administrators are experienced SuccessFactors Certified Consultants.

Experienced

Our Consultants have implemented the SuccessFactors solution for over 1,500 customers. There is no firm in the world with more experience than Aasonn. We’ve worked in the United States, Canada, Europe, the Middle East, Asia, and Australia. As an Authorized SuccessFactors Services Partner, you can be assured that you’re in good hands at all times.

No Hidden Fees

For each customer, a detailed Statement of Work (SOW) is agreed to and all duties on the SOW will be performed without regard to time spent. Your fees will not change as long as your requests are covered in the SOW.

Aside from the agreed to daily or weekly fees, there is a standard ramp-up period setup fee for establishing the service. There are never any additional fees. Out of scope work requests are quoted as a fixed price.

Guaranteed

Our work is guaranteed and  your complete satisfaction is also guaranteed. We will provide you with a Service Level Agreement that defines our response for all covered events and services.

General Administration Areas

MANAGE USERS

• Resetting User Passwords upon request
• Managing employee data
• Manual Exports of employee data
• Manual Import of employee data
• Monitoring automated FTP import process and resolve import errors where appropriate
• Resetting User Accounts upon request
• Setting User Status (active/inactive) upon request
• Sending System Message Email notifications to newly added users
• Change User Information Online or via employee import process
• Change Managers/Transfer Documents either via employee import or ad-hoc

MANAGE SECURITY / PERMISSIONS

• Determining default permissions where appropriate
• Revoke login permissions
• Assign Administrative Permissions
• Assign Reporting Permissions
• Assign Permissions to Create Forms (if applicable)
• Manage Proxies

MANAGE FORMS/DOCUMENTS

• Document Transfer / Change Managers
• Delete or Restore Documents
• Manage form template settings
• “Bump” user documents from one part of the routing chain to another
• Modify Document Route Map
• Modify Rating Scales
• Change Document Date

MANAGE SYSTEM PROPERTIES

• Password Policy Settings
• E-mail Notification Templates Settings
• Turn on/off upon request
• Adjust text upon request
• Add to legal scan library upon request
• Maintain Welcome Portlet Message upon request
• Configure custom To-Do List items upon request

 MANAGE SETUP OF DASHBOARDS

• Maintain Processes Year-to-Year
• Maintain Performance Management Date Ranges Year-to-Year, Current Period, Previous Period
• Maintain Filtering Options

 360-Specific Areas

• Launching of 360 Forms (Mass Create Form Instances)
• Managing Form Template Settings including Permission Controls
• Restoring Completed 360s Upon Request
• Completing/Declining 360’s Upon Request
• Changing 360 Process Owner Upon Request
• Changing Participant Category Upon Request
• Updating Competencies Associated to 360 Process

Performance Management Areas

• Launching of Performance Reviews (Mass Create Form Instances)
• Managing Form Template Settings

Goal Management Areas

• Manage Goal Transfers Upon Request
• Report on Goal Distribution and Alignment of Goals

Reporting (Upon Request)

• Export Live Profile, Trend, and Background Data
• Archive and Print
• Login Report
• Proxy Report
• Detailed Document Search
• Security Audit Report
• 360-Related – Run 360 Overall Rating, Detailed Ratings, and Comments Report, Run Anonymous 360 Status Report (if applicable)
• Goal Management – Run Goal Ratings Report, Goal Alignment Spotlight Goal Plan Summary, Ad-Hoc Report Builder (if applicable), Run Goal List Report, Goal Search
• Performance Management – Run Form List Report, Competency Ratings Report (if applicable), Run Form Status Summary, Ratings Summary, Overdue Documents, Ad-Hoc Report Builder (if applicable)