HUMAN CAPITAL MANAGEMENTS (HCM)

Post Go-Live Support

Driving Post Go-Live Success for SuccessFactors Customers

One size does not fit all when it comes to the enhancement and ongoing support of your SAP SuccessFactors system. With a range of innovative, flexible service offerings designed to help you get greater value out of your SuccessFactors investment, find out why over 40% of SuccessFactors’ customers choose to partner with Aasonn.

Aasonn’s post go-live service offerings – including MySupport, MyAdmin and MyConsultant – enable you to get the most out of your SuccessFactors system. Learn more about each service below.

MySupport

Personalized, à la carte support.

MySupport provides SuccessFactors customers with strategic and consultative advice, as well as functional and technical post go-live support. With a menu of personalized, à la carte support options, MySupport allows you to increase or decrease your level of support based on your individual support needs. With MySupport you can build a customized support solution to manage your entire project – or just the areas you need.

With MySupport, you’ll benefit from:

  • Industry experts taking a consultative approach to help you meet your strategic objectives
  • A cost-effective and efficient way to meet your SuccessFactors support needs
  • Personalized à la carte support options so you only pay for what you need
  • Less wait time compared to other premium support vendors
  • System advice and guidance – as well as system enhancement and configuration – from SuccessFactors solution experts
  • Custom reporting configuration resulting in improved business intelligence
  • Integration maintenance, monitoring and support options that enable you to rapidly address any issues that might arise

QUESTIONS? WE’VE GOT ANSWERS.

You don’t learn everything in life by reading a manual. So, if you have questions about our products, services, implementation, getting started, or anything else, please ask us. Our highly trained staff is ready to help.