Aasonn’s post go-live service offerings – including MySupport, MyAdmin and MyConsultant – enable you to get the most out of your SuccessFactors system. Learn more about each service below.
Personalized, à la carte support.
MySupport provides SuccessFactors customers with strategic and consultative advice, as well as functional and technical post go-live support. With a menu of personalized, à la carte support options, MySupport allows you to increase or decrease your level of support based on your individual support needs. With MySupport you can build a customized support solution to manage your entire project – or just the areas you need.
With MySupport, you’ll benefit from:
- Industry experts taking a consultative approach to help you meet your strategic objectives
- A cost-effective and efficient way to meet your SuccessFactors support needs
- Personalized à la carte support options so you only pay for what you need
- Less wait time compared to other premium support vendors
- System advice and guidance – as well as system enhancement and configuration – from SuccessFactors solution experts
- Custom reporting configuration resulting in improved business intelligence
- Integration maintenance, monitoring and support options that enable you to rapidly address any issues that might arise
- System administration by HR experts, providing a positive employee experience
- An affordable fixed price with no hidden fees so you always know what you’re paying
- Freeing HR from system administrative tasks to focus on more strategic endeavors
- Ongoing administrative support of the SuccessFactors platform
- Having an expert launch forms, import goals, and manage users
- Improved management of critical system processes
- Industry experts ensuring system compliance and governance requirements are met
- On-demand support for your system enhancement, configuration, and administrative needs
- Improved workforce productivity with training and guidance from industry experts
- Straightforward pricing model – you only pay for consulting services used when you need them!
- Just-in-time strategic, consultative, functional, technical or administrative support